Privacy Policy for Knacky Knight Route (KKR) Education & Tour Service 

Last Updated: 27.09.2024 

At Knacky Knight Route (KKR) Education & Tour Service, we are dedicated to safeguarding your personal information. ThisPrivacy Policy explains how we collect, use, and protect your data when you engage with our services, includingOnlineStudy, Study Abroad, and Tour Services. It also applies to our customers, agents, and branches worldwide.

By using our website and services, you agree to the terms outlined in this Privacy Policy. 

1. Information We Collect

We collect various types of personal information to provide our services efficiently. The information we collect may varybased on your interaction with our company, whether you're a customer, agent, or branch employee.

• 1.1. For Customers
•  Personal Information: Name, email, phone number, address, date of birth, and passport details. 
•  Educational Information: Academic records, course preferences, and enrollment data for online or study abroadprograms. 
•  Travel Information: Passport details, visa information, and travel preferences for tour bookings. 
•  Financial Information: Payment details such as credit/debit card numbers, bank details, and transaction history.
•  Technical Information: IP address, device data, and browser information collected via our website.
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• 1.2. For Agents & Partners 
•  Business Information: Name, agency contact details, business registration details. 
•  Payment Information: Commission records and bank details for payment processing. 
•  Operational Data: Customer referrals and service coordination details.
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• 1.3. For Employees & Branches
•  Employee Records: Personal contact details, employment history, and performance data. 
•  Branch Management Data: Operational information related to customer services, staff details, and branchperformance. 
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• 2. How We Use Your Information

We use your data to ensure efficient service delivery and smooth business operations across our education and tourservices. 

2.1. Online Study

 Enrollment Processing: To assess eligibility and enroll you in accredited online courses. 

 Communication: To send updates about course schedules, study materials, and support services. 

 Payment Processing: To handle tuition and other fees. 

 Progress Tracking: To monitor academic performance and issue certifications upon completion.

2.2. Study Abroad

 Application Support: To help with university applications and document submission for study abroad programs.

 Visa and Travel Arrangements: To collect and process the necessary data for visa applications and travel logistics.

 Accommodation and Logistics: To manage accommodation and local support arrangements for study abroadstudents.

2.3. Tour Services 

 Tour Bookings: To process and manage bookings, accommodations, and itineraries. 

 Travel Payments: To handle deposits and payments for tour services. 

 Customer Support: To provide assistance throughout your travel experience. 

 Personalization: To customize itineraries based on your preferences.

2.4. Agents and Branch Operations 

 Partner Relations: To facilitate business collaborations, track customer referrals, and manage commissionpayments. 

 Branch Coordination: To ensure consistency across branches and provide internal operational updates

3. Sharing Your Information 

We share your data only when necessary for service delivery or to meet legal requirements. Your personal informationmay be shared as follows:

3.1. With Educational Institutions and Travel Partners 

 Educational Programs: We share relevant information with universities and accreditation bodies for programenrollment and certification. 

 Travel Providers: Information is shared with airlines, hotels, and tour guides to arrange your travel bookings anditineraries. 

3.2. With Agents 

 Referral Data: Agents may access relevant information to assist in service facilitation, including tour and studyabroad program arrangements. 

 Partner Payments: Agents may receive payment details for processing commissions and other fees. 

3.3. Within Our Organization 

 Branch Collaboration: Data may be shared across branches to provide seamless customer service and manageinternal operations. 

 Internal Communication: We share data between internal departments such as customer service, finance, andoperations to ensure efficient service delivery.

3.4. Legal Obligations 

We may disclose your information if required by law, such as responding to legal requests or to protect our rights andsafety. 

4. Data Security We implement various security measures to protect your data: 

 Encryption: All sensitive data, including payment details, is encrypted during transmission. 

 Access Control: Personal data is accessible only to authorized employees and agents who need it to perform theirduties. 

 Security Monitoring: We regularly monitor our systems for security breaches and vulnerabilities. 

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive toprotect your personal data, we cannot guarantee its absolute security. 

5. Your Rights 

You have the following rights regarding your personal information: